Privacy Policy for Whizzy Partner Mobile App

Effective Date: 12-03-2026

1. Overview

Whizzy operates the Whizzy Partner App, It is the official mobile application used by Whizzy riders, which enables riders and operational partners to manage view work activity, refer new riders, access operational services such as EV rentals and request withdrawals.

This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you use the Whizzy Partner App.

By using the application, you agree to the collection and use of information as described in this policy. If you do not agree with the terms of this policy, please do not use the application.

2. Information We Collect

Account Information

When Logging or using the app, we may collect:

• Phone number (used for OTP authentication)
• Rider ID or partner identification details

Financial Information

To support rider payouts and withdrawals, the app may collect:

• Bank account details
• Withdrawal request information
• Payment history related to rider earnings

Operational Information

To support operations, the app may collect:

• Withdrawal eligibility and status

Device and Usage Information

The app may automatically collect certain technical data including:

• Device type
• Operating system version
• App version
• Diagnostic logs and crash reports

Location Data

In some operational scenarios, the app may collect approximate location information to support rider activity and operational reporting.

3. How We Use Your Information

We use collected information to:

• Authenticate users through OTP login
• Manage rider accounts and assignments
• Process payout and withdrawal requests
• Track operational activity and attendance
• Improve application performance and reliability
• Prevent fraud and ensure platform security

4. Sharing of Information

We do not sell personal information.

Information may be shared with:

• Internal operational teams managing rider programs
• Merchant partners responsible for rider assignments
• Payment and financial systems used for payout processing
• Infrastructure providers that support hosting, security, and analytics

All service providers are required to maintain appropriate data protection safeguards.

5. Data Security

We take reasonable measures to protect user data, including:

• Secure authentication mechanisms
• Encrypted data transmission
• Controlled internal access to sensitive information

While we strive to protect your data, no system can guarantee absolute security.

6. Data Retention

User information is retained only as long as necessary to support operational needs, payment reconciliation, reporting, and legal or regulatory requirements.

7. User Rights

Users may request to:

• Access their personal information
• Correct inaccurate information
• Request deletion of their data where legally permitted

Requests can be made using the contact details below.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by revising the "Last Updated" date.

Continued use of the application after updates indicates acceptance of the revised policy.

9. Contact Information

For questions regarding this Privacy Policy, please contact:

Email: info@whizzy.in